Responsible Gaming
Gaming Should Be Entertainment
Online gaming should be fun and entertaining—a form of leisure activity, not a way to earn money or solve financial problems. If you find yourself relying on gambling as a source of income or as a way to recover losses, it's time to seek help. We encourage all players to gamble responsibly and within their means.
Age Verification
Online gaming in Canada is restricted to individuals who are 18 years of age or older (or the legal age of majority in your province). It is your responsibility to verify that you meet the legal age requirements in your jurisdiction before participating in any gaming activities. If you are under the legal age, please do not use gaming platforms.
Warning Signs of Problem Gambling
Do any of these warning signs apply to you? If so, you may be developing a gambling problem:
- ☐ Spending more money on gambling than you can afford to lose
- ☐ Gambling to recover losses ("chasing losses")
- ☐ Hiding your gambling activities from family, friends, or partners
- ☐ Borrowing money to gamble or pay gambling debts
- ☐ Neglecting work, school, family, or hobbies due to gambling
- ☐ Lying about the amount of time or money spent gambling
- ☐ Feeling anxious, depressed, or irritable when unable to gamble
- ☐ Experiencing physical symptoms (sleep loss, stress, appetite changes)
- ☐ Needing to gamble with increasing amounts to feel the same excitement
- ☐ Unsuccessful attempts to cut back or stop gambling
If you recognize these signs in yourself, help is available.
Self-Help Tools & Safer Gaming Features
Most reputable online casinos offer tools to help you stay in control of your gaming:
- Deposit Limits: Set a maximum amount you're willing to spend per day, week, or month.
- Loss Limits: Set a cap on how much you're willing to lose in a set period.
- Session Time Limits: Set automatic reminders or auto-logout features to limit play duration.
- Reality Checks: Enable pop-up notifications during play to remind you of time and money spent.
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming platforms.
- Account Cooling Off: Take a break from gaming for a set period without closing your account.
Use these tools proactively to maintain healthy gaming habits.
Support & Resources in Canada
If you or someone you know is struggling with problem gambling, help is available from trusted organizations:
Canada
- Responsible Gambling Council: www.responsiblegambling.org — Provides education, prevention, and treatment resources across Canada.
- Gamblers Anonymous Canada: Support groups and peer-to-peer assistance for problem gamblers.
International Support (if applicable)
- United Kingdom: GamCare (www.gamcare.org.uk) and GamStop (www.gamstop.co.uk)
- Australia: Gambling Help Online (www.gamblinghelponline.org.au)
- United States: National Council on Problem Gambling (www.ncpgambling.org)
These services are confidential, free, and available 24/7 in many cases.
If You Need Help
Seeking help is a sign of strength, not weakness. Problem gambling is treatable, and recovery is possible. If you're struggling with gambling:
- Contact the Responsible Gambling Council immediately.
- Speak with a counselor, therapist, or trusted person in your life.
- Explore self-exclusion options on gaming platforms.
- Call a problem gambling helpline for confidential support.
You are not alone. Help is available now.
This responsible gaming information is provided for educational purposes. Gambling carries inherent risks and is not suitable for everyone. Always play within your financial means and be aware of the laws in your province.